FAQ

Welcome to our Frequently Asked Questions page! Here, we have compiled a comprehensive list of common inquiries to provide you with quick and accurate answers.

How do I contact SelfBack?
How do I contact SelfBack customer support?
How do I report a problem?

Contact SelfBack

How do I update SelfBack?
How do I reinstall SelfBack?
Can I use SelfBack without internet access?
Why can't I log in?
Can I use my activity tracker with SelfBack?

Tecnical Assistance

How do I log in to SelfBack on a new device?
How can I delete my SelfBack account?
How do I disable notifications?

Profile

How is my data handled?
How do I export my personal data?
Who can use SelfBack?
Will my data be deleted if I uninstall SelfBack?

Data Protection

No items found.

Questionnaires

No items found.

Training Program

Why is my pedometer not updating?
How do i add step data manually

Your Program

How do I turn on notifications?

Using the SelfBack App

SelfBack Support

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Get in touch with our regional representatives to learn about SelfBack's capabilities in areas such as distribution options, refunds and more.
Or fill out the form

Germany

Customer Sales
sales@selfback.dk

USA

Customer Sales
sales@selfback.dk

UK

Ken Garner, Country Manager
kengarner@selfback.dk

France

Niels Onteniente, Country Manager
nielso@selfback.dk

Global

Søren Kleberg, CEO
soren@selfback.dk